12/27/2023 0 Comments Nectar classic king mattressThe Sleep Great Guarantee will be voided if you remove the original tag from the mattress. Please keep all receipts and original tags on your mattress. Please take your time in your reselection choice only ONE comfort exchange is allowed per customer. We are unable to exchange, or refund stained, unsanitary or damaged mattresses under the Sleep Great Guarantee. The mattress surrendered must be stain free. The original mattress purchase must also include, AND BE USED, a mattress protector bought from us. If a reselection is of lesser value, no refund will be made. If you select a sleep surface of greater value, you will be responsible for the difference in price. You may select a mattress of equal or greater value. The Mattress Clinic will allow a one-time re-selection ONLY after the 30-day adjustment or “break-in” period within 365 days of the delivery date of your original mattress. These policies constitute The Mattress Clinic Guarantee: If after this 30-day initial adjustment period you feel a different mattress style might work better, you can exchange your mattress up to 365 days from purchase. Usually, it takes about 30-days for a mattress to start performing at its best. A new mattress is like a new pair of shoes - it takes time for the new materials to adjust to your sleeping behavior. That is why we offer a 365 Night Sleep Great or Exchange Guarantee for our customers who bought a mattress protector. Sometimes what we thought was the right mattress in the store ends up not being the best one for you at home. We realize that the brief time you spend on a mattress in our showroom is different from a full night's sleep.
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